Your Privacy Is Our Priority

27777b collects the minimum information necessary to create and manage your account. The details of the information collected are described below:

1.1 Information You Provide Directly

• Name, mobile number, and email address
• Date of birth (for age verification)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)
• National ID or passport number (when identity verification is required)
• Transaction history and gaming activity records

1.2 Automatically Collected Information

• IP address and device information (device model, operating system)
• Browser type and version
• Session duration and page visit logs
• Data from cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

1.3 Information Received from Third Parties

In some cases, information may be collected from authorised third-party verification agencies for the purpose of identity verification or fraud prevention. This information is used solely for security verification.

27777b uses your information only for the following legitimate purposes:

• For account registration, verification, and management
• To process deposits, withdrawals, and other financial transactions
• To manage bonuses, promotions, and VIP benefits
• To provide customer service and technical support
• To prevent fraud and unauthorised access
• To apply responsible gaming policies (such as setting limits and self-exclusion)
• To meet legal and regulatory obligations
• For platform improvement and analytics
• For promotional communications with your consent

27777b never sells your personal information to third parties. Information may be shared only in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with trusted third-party partners engaged for payment processing, identity verification, technical support, or customer service. These partners are obligated to use the information only for the specified purpose.

3.2 Legal Obligations

We may be required to provide information to relevant authorities when demanded by a court order, government directive, or applicable law.

3.3 Business Restructuring

In the event of a merger, acquisition, or transfer of part of the business, user information may be transferred to the relevant new party, and this privacy policy will continue to apply.

27777b treats the security of your information as its highest priority. We use the following technologies and practices:

• All data transfers are protected by SSL/TLS encryption
• Collected data is stored in encrypted databases
• Two-Factor Authentication for account access
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised staff can view the relevant information
• Automated monitoring systems to detect suspicious activity

Cookies and similar technologies are used on the 27777b platform. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Necessary for the core functionality of the site. Without these, the site cannot function properly.
• Functional Cookies: Used to remember your preferences, such as language selection or session information.
• Analytics Cookies: Used to understand how the site is used, which helps improve the platform.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can control most cookies by changing your browser settings, but disabling essential cookies may affect some site functions.

We retain your information only for as long as necessary. Generally:

• Active account data — for as long as the account remains active
• Transaction and financial records — at least 5 years from the date of the last transaction (as required by law)
• After account closure — data is deleted once the applicable legal retention period has expired
• Marketing consent — until consent is withdrawn or for a maximum of 3 years

The above periods may change for legal, regulatory, or security reasons.

As a user of 27777b, you have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. We will respond within the designated timeframe.

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction. This can be done through your account settings or directly via support.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be deletable before a set period due to legal or regulatory obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications or profiling purposes.

7.5 Right to Data Portability

You may request a copy of your information in a structured, readable format.

27777b strictly provides services only to those aged 21 and above. We never knowingly collect information from anyone under the age of 21. An age verification process is applied at the time of account registration.

If a parent or guardian believes that their minor child has provided information on our platform, please contact us immediately — we will delete that information promptly.

Our servers and technical infrastructure may be located in various countries. When your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in that country or region. This includes contractual safeguards, encryption, and internationally recognised security standards.

Our platform is connected with game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment providers (such as bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies, and we are not responsible for how your information is handled within their services. We recommend reading their own policies before using these services.

27777b may update this privacy policy from time to time. For significant changes, we will notify users by email or through the platform. Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the new policy.

The date of each update will be noted at the top of this page as the "Last Updated" date.

As part of its responsible gaming policy, 27777b analyses your gaming activity data. This helps keep you safe by:

• Identifying unusual gaming behaviour and providing support to at-risk users
• Managing self-exclusion and deposit limit features
• Providing information and resources related to responsible gaming

To learn more about responsible gaming, visit our Responsible Gaming page.